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    • Rod & Kin - Home
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    Frequently asked questions

    Everything you need to know about ordering, delivery, and returns. Can't find your answer? Email info@rodandkin.co and we'll help.

    Rod & Kin
    65 Audrey Ave, Oyster Bay, NY 11771

    Our collection is available online at rodandkin.co, and we currently ship within the United States only.

    Shipping is free on every US order — no minimum spend and no handling fees.

    Order processing takes 1–3 business days (Mon–Fri). After dispatch, delivery usually takes a further 4–7 business days, for an estimated total of around 5–10 business days. Full details are in our Shipping Policy.

    Yes. Once your order ships, we'll email you a tracking link so you can follow it from dispatch to your door.

    Orders can be changed or cancelled within 24 hours of being placed. After 24 hours, your order enters processing and can no longer be cancelled. To request a change or cancellation, email info@rodandkin.co with your order number as soon as possible.

    Our Information

    Company name: Rod & Kin

    Address: 65 Audrey Ave, Oyster Bay, NY 11771, United States

    Email: info@rodandkin.co

    Phone:+1 (516) 558-9520

    Customer service hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
    Response time: within 24 hours
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    About us

    Rod & Kin is a considered edit of elevated men's essentials — polos, shirts, denim, and tailored-casual staples chosen by hand for how they wear, not just how they look. Quality you can trust, honest fit, and service from real people.

    Follow @rodandkin for new arrivals and styling.
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    © 2026 Rod & Kin

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